Your questions. Clear answers.

TheraBrush combines 650 nm red light, 425 nm blue light, gentle scalp massage, and a mist diffuser in one handheld device. It is designed for a simple daily scalp-care routine.

TheraBrush is designed for straight, wavy, curly, coily, fine, and thick hair. The brush focuses on your scalp. Detangle your hair before use and glide gently without pulling. Individual experiences vary.

TheraBrush is designed for use on natural and color-treated hair. Follow the device instructions and the directions for any topical products you use.

Your current routine, hair, and scalp all affect your experience. Customers share progress over several months of consistent use. Customer photos show individual experiences, not a guaranteed result or timeline.

TheraBrush is a drug-free, non-invasive scalp-care device. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Follow the supplied instructions. Consult your doctor before use if you have a medical condition or are pregnant.

Ask your doctor or prescribing clinician before combining TheraBrush or Hair Tonic with a medical treatment. Do not put medication into the mist chamber. For product instructions, contact support@therahair.com.

Start with clean, dry or slightly damp hair—not soaking wet. Detangle first to avoid tugging. Power on and select your light, massage, or mist modes, then gently glide over your scalp. Watch the how-to video above and follow the instructions supplied with your device.

Build a consistent 10-minute daily routine and follow the instructions supplied with your device. Hair changes take time; individual results vary.

Hold the bottom button to power on. Use the top-left button to select red or blue light, the top-right for massage, and press the bottom button once for mist. Button layouts may differ between versions; follow the instructions supplied with your brush. Unplug the brush before use.

Open the reservoir using the slide cap and use the included funnel to slowly add the compatible solution as directed in your device instructions. Close the cap securely and wipe away excess liquid. Do not pour liquid over the brush or charging port.

Use on dry or slightly damp hair, not soaking wet hair. The brush is water resistant, not waterproof. Do not use it in the shower, under running water, or submerged in water.

Use a cotton swab or paper towel with isopropyl rubbing alcohol for the outside and bristles, and a warm-water/isopropyl solution to clear oil buildup inside the diffuser chamber. Follow the cleaning instructions supplied with your device. Never submerge the brush or rinse the entire device under a tap.

The Hair Tonic contains rosemary oil, pumpkin seed oil, tea tree oil, and lavender oil. Refer to the product label for directions and the complete ingredient information.

No. Pure or thick oils can clog the diffuser. TheraHair Hair Tonic is a light, water-based solution compatible with the brush. Follow the device and tonic directions. Damage from incompatible products or third-party solutions is subject to the exclusions in our return policy.

You can find refills on our Hair Tonic product page. Check the selected quantity and any purchase-plan options before checking out.

Your TheraBrush routine guide says to let the tonic absorb without rinsing. Always follow the directions on the bottle for the product you are using.

Make sure the brush is fully charged, then disconnect it from the charger before turning it on. The charging cable is packed beneath the insert in the box. Follow the power-button instructions for your device. If it still will not start, email your order number and a short video to support@therahair.com.

Connect the supplied USB charging cable to a compatible charging base and the bottom of the brush. The charging guide describes a blinking red light while charging and a solid red light when charged. If no light appears, try another outlet or compatible charging base. If the issue continues, send a short video to support@therahair.com.

Charge the brush, disconnect the charger, power it on, and select the light mode using the controls for your model. If the lights still do not work, email a 5–10 second video and your order number to support@therahair.com.

Make sure the brush is charged and unplugged. Turn it on and select the massage mode following your device instructions. If it still does not vibrate, send your order number and a 5–10 second video to support@therahair.com.

Thick or pure oils can clog the diffuser. Check that you used the compatible water-based solution and enabled mist mode. Follow the chamber-cleaning instructions for your device to remove buildup, then refill as directed and try again. Do not run the whole brush under water. If it still will not mist, contact support@therahair.com.

Check that the reservoir slide cap is securely closed. If leaking continues, especially around the head or charging port, stop using and charging the brush and contact support@therahair.com. Include your order number and a 5–10 second video showing the issue so we can help with troubleshooting or assess a replacement.

Ships 2-5 days via USPS, UPS, FedEx or other trusted partners. We ship all orders within 24 hours of ordering, and tracking is provided.

All orders ship from the USA. Our warehouse is located in Madison, Alabama. Our hard working team ships all orders within 24 hours.

Visit the TheraBrush product page, choose your offer and quantity, and review the included items. At checkout, confirm your delivery address, discounts, shipping, and final total before placing the order.

Check the purchase option you select and the order summary before paying. If you select a subscription, its price and recurring terms should appear with that option. For help identifying your existing order or plan, email support@therahair.com.

Enter your code in the discount field at checkout and confirm that it is applied before paying. Some offers cannot be combined. If a code is not working, send the code and a screenshot of the checkout message to support@therahair.com.

Shipping depends on your destination, order, and the offer selected. Eligible promotions may include free shipping. Enter your address at checkout to see the available methods and final shipping charge before paying. If a promised offer is missing, contact support@therahair.com with a screenshot.

International shipping is available to supported destinations shown at checkout. Review the shipping charge before placing your order. Customs delays may affect delivery, and duties or import taxes may be the customer’s responsibility.

We will email tracking information when your order ships. Follow the link in that email or enter your tracking number on our tracking page.

Email support@therahair.com as soon as possible with your order number and the change you need. Orders are processed quickly, so a change or cancellation cannot be guaranteed. The team can confirm what is possible for your order.

Check the tracking link and confirm the shipping address in your order email. If the status is unclear or your package has not arrived, contact support@therahair.com with your order number and tracking details so we can investigate.

If you are not satisfied, initiate a return within 90 days of receiving your order. Email support@therahair.com with your order number and reason for return for instructions. Items must be returned and inspected before a refund is issued. See the full return policy for eligibility and exclusions.

Customers cover return shipping unless the product is defective or damaged. After receiving and inspecting your return, approved refunds are issued to the original payment method within 10 business days; your bank may take longer to post it. See our return policy.

Our 1-year limited warranty covers defects in materials and workmanship, including electrical or mechanical malfunctions and unintended leaks. It excludes normal wear, misuse, and other listed exclusions. Proof of purchase is required. Contact support@therahair.com with your order number and a description of the issue.

Contact support@therahair.com promptly with your order number, a description, and photos or a short video of the issue. Our team will review it and provide the next steps. Keep the item and packaging until you receive instructions.

Email support@therahair.com or use the form below. Include your order number if you have one. For a device issue, a 5–10 second video helps us understand what is happening. Never send payment-card details.